Reference

How Our Legal Terms Protect Your Account

pollo188 operates under terms designed to keep your account secure and your rights clearly defined. Availability depends on local law and eligible regions — including where you access us from Batam or anywhere across Indonesia.

Account Use TermsData Handling PolicyJurisdiction-Dependent AccessDANA, OVO, GoPay Wallet TermsUser Rights & Contact

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What Our Legal Terms Actually Cover

pollo188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal framework sets out the rules for creating and using your account, how we process personal data submitted during registration, and the conditions under which wallet transactions — via DANA, OVO, or GoPay — are processed. We do not guarantee access in all regions; eligibility

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depends entirely on whether your jurisdiction permits this type of service. Account registration constitutes your acceptance of these terms. We may update our policies when legal requirements change, and we will notify you through your registered account channel when material updates occur. If any section of
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these terms conflicts with local law applicable to your region, the local law takes precedence. Wallet data linked to your DANA, OVO, or GoPay account is handled solely for the purpose of processing your deposits and withdrawals — it is never shared with third parties for
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marketing. You have the right to request a copy of your stored data, ask for corrections, or close your account at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, want to exercise a data right, or need clarification on how a specific policy applies to your account, our support team is the direct route. Reach us through live chat, email, or your account messaging panel — we handle legal queries separately from general account help so your request gets the right attention.

HOW WE HANDLE THIS

Account Security and Data Practices

Our data practices are straightforward: we collect what we need to run your account and process payments, and nothing more. Your wallet details — whether linked to DANA, OVO, or GoPay — are stored with SSL encryption and are used only for transaction verification. We do not sell or share account data. Retention periods follow the minimum required under applicable data law, after which records are deleted or anonymised.

Data Collection

We collect account registration details and wallet identifiers only. No browsing profile is sold or passed to advertisers — your data stays inside the platform.

Cookie Use

We use session cookies to keep your login active and functional cookies to remember your preferred lobby section. No third-party tracking cookies are placed without notice.

Retention Policy

Account records are kept for the period required by applicable law. Once that period passes, your data is deleted or anonymised — you can request early deletion through support.

Who to Contact

For data access requests, corrections, or account closure, contact our support team via live chat or email with your account ID. We respond to formal data requests within the window required by law.

Legal Questions We Hear Most

These are the questions we see most often around our legal terms, your data rights, and how our policies apply to accounts in Indonesia. If your question is not covered here, reach us through live chat or the account panel.

Yes. Submit a data access request through live chat or email with your account ID. We will compile and share your stored data within the timeframe required under applicable data law.

Access and the enforceability of our terms depend on local law in your region. Where local law conflicts with our terms, local law takes precedence. Check eligibility for your specific location.

Wallet identifiers are used only to process your deposits and withdrawals. They are stored with SSL encryption and are never shared with third parties for any marketing or commercial purpose.

On account closure, we retain records only for the minimum period required by applicable law. After that, your data is deleted or anonymised. Request early deletion via our support team.

We notify you of material policy updates through your registered account channel — either via the account inbox or an on-screen notice when you next log in. Continued use after notice constitutes acceptance.

Log in and use the account panel contact form, or reach us via live chat. Include your account ID and the specific detail you want corrected. Our team will verify and update the record.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoTerms & Conditions Apppollo188 App

How Our Legal Terms Protect Your Account

How to Reach Us on Legal Matters

Account Security and Data Practices

Legal Questions We Hear Most

01 Can I request a copy of the data pollo188 holds about me?

02 Do these legal terms apply if I access pollo188 from a different region?

03 How is my DANA, OVO, or GoPay wallet data used?

04 What happens to my account data if I close my account?

05 How will I know if the legal terms change?

06 How do I ask for a correction to my account records?

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